mr_cellaneous: (me)
mr_cellaneous ([personal profile] mr_cellaneous) wrote2009-10-02 12:06 pm

retail hacking

So yesterday I went shopping with my friend A, who works at a big-box store (she'd offered to get me her employee discount for Ben's birthday present). It was awesome. Like having a high-powered Retail Attorney.

Cashier: "Okay, will that be all--"
A: "He also wants to apply for a store card."
C: "Oh, um, sure, the debit card or the--"
A: "The credit card. The one with the 10% discount."
C: "Right. Um, can I see your driver's license?" [scans it through a machine]
A: "You scanned that the wrong way. Enter this code first..."

Afterward, I gave her a lift to The Gap, because she had a $50 gift card and wanted to convert it to cash.

A: [approaching counter] "Hi! First of all, I want to apologize for what I'm about to do to you. What is your system's limit for cashing out gift cards?"
Gap cashier: "Up to $5, we can exchange a gift card for cash."
A: "Okay. California state law actually requires that to be $9.99 or less, but never mind." [produces gift card] "I'd like to buy ten gift cards, please."

I love watching competent people at work.

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